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Algoritmi | User | Sérgio Dinis Teixeira Sousa

Sérgio Dinis Teixeira Sousa

Sérgio Dinis Teixeira Sousa

At Algoritmi

Integrated Researcher with PhD

Member of the IEM R&D Group

Academic Degree

PhD

Current Position

Assistant Professor at Escola de Engenharia da Universidade do Minho

Personal Webpage

http://pessoais.dps.uminho.pt/sds/

Personal Email

sds@dps.uminho.pt

Orcid

0000-0002-3631-6440

Researcher ID

B-6431-2009

FCT Public Key

J01988747PQ0

Ciência ID

A41E-A26D-1B1D

Google Scholar

About Me



Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion

International Journal of Heat and Mass Transfer

2021 | journal-article

A decision-making model for the rework of defective products

International Journal of Quality and Reliability Management

2021 | journal-article

Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results

Advances in Transdisciplinary Engineering

2021 | conference-paper

A framework to improve training and development of workers' technical skills: Effects on operational performance during company relocation

Procedia Manufacturing

2020 | conference-paper

A proposed representative sampling methodology

Proceedings of the European Conference on Research Methods in Business and Management Studies

2020 | conference-paper

Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report

2020 International Conference on Decision Aid Sciences and Application, DASA 2020

2020 | conference-paper

Developing organisational learning through QC story

Total Quality Management and Business Excellence

2020 | journal-article

Framework to determine the quality cost and risk of alternative control plans in uncertain contexts

International Journal of Industrial Engineering : Theory Applications and Practice

2020 | journal-article

Industry practices on the rework of defective products: survey results

TQM Journal

2020 | journal-article

Performance indicators in the construction industry: A study with Portuguese companies

IOP Conference Series: Materials Science and Engineering

2020 | conference-paper

Productivity improvement of transmission electron microscopes - A case study

Procedia Manufacturing

2020 | conference-paper

Service quality factors in the construction sector: A literature review

IOP Conference Series: Materials Science and Engineering

2020 | conference-paper

Supplier pre-qualification method for the Portuguese construction industry

Procedia Manufacturing

2020 | conference-paper

Worker Location-Based Safety Performance Indicator

2020 | book-chapter

A dynamic programming model for designing a quality control plan in a manufacturing process

Procedia Manufacturing

2019 | conference-paper

Application of DOE for the Study of a Multiple Jet Impingement System

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

2019 | book

Global process effectiveness: When overall equipment effectiveness meets adherence to schedule

Procedia Manufacturing

2019 | conference-paper

Integrating quality costs and real time data to define quality control

Procedia Manufacturing

2019 | conference-paper

Quality control strategy based on quality cost models with uncertain parameters

Proceedings of International Conference on Computers and Industrial Engineering, CIE

2019 | conference-paper

Developing dashboards for SMEs to improve performance of productive equipment and processes

Journal of Industrial Information Integration

2018 | journal-article

Evolution of process capability in a manufacturing process

Journal of Management Analytics

2018 | journal-article

Implementing the balanced scorecard in excel for small and medium enterprises

IEEE International Conference on Industrial Engineering and Engineering Management

2018 | conference-paper

Key inefficiencies and improvement opportunities in the textile sector: A case study

Advances in Transdisciplinary Engineering

2018 | conference-paper

Knowledge management in a dynamic manufacturing context: A case study

Advances in Transdisciplinary Engineering

2018 | conference-paper

Multivariate statistical process control based on principal component analysis: Implementation of framework in R

2018 | book

Performance assessment system development based on performance prism in social services

IEEE International Conference on Industrial Engineering and Engineering Management

2018 | conference-paper

Use of analytic hierarchy process (AHP) to support the decision-making about destination of a batch of defective products with alternatives of rework and discard

Springer Proceedings in Mathematics and Statistics

2018 | conference-paper

Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company

Procedia Manufacturing

2017 | journal-article

Application of SPC and Quality Tools for Process Improvement

Procedia Manufacturing

2017 | journal-article

Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes

Procedia Manufacturing

2017 | journal-article

Performance prism applicability in the social service sector

Proceedings of International Conference on Computers and Industrial Engineering, CIE

2017 | conference-paper

A fuzzy logic approach in the definition of risk acceptance boundaries in occupational safety and health

ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering

2016 | journal-article

Gestão dos custos da qualidade em apoio à tomada de decisão

2016 | other

INITIAL LITERATURE REVIEW: ACHIEVING OPERATIONAL EXCELLENCE IN SMES THROUGH THE INTEGRATION BETWEEN CONTINUOUS IMPROVEMENT AND INNOVATION

Proceedings of the 3rd International Conference on Project Evaluation (Icopev 2016)

2016 | journal-article

Initial Literature Review: Achieving Operational Excellence In Smes Through The Integration Between Continuous Improvement And Innovation

2016 | other

Methodology for uncertainty characterization of performance measures

International Journal of Quality and Reliability Management

2016 | journal-article

On the Estimation of Hospital Beds Occupancy After Hip Surgery

2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem)

2016 | journal-article

On the estimation of hospital beds occupancy after hip surgery

IEEE International Conference on Industrial Engineering and Engineering Management

2016 | conference-paper

Statistical Process Control Automation in the Final Inspection Process: An Industrial Case Study

2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem)

2016 | journal-article

Statistical process control automation in the final inspection process: An industrial case study

IEEE International Conference on Industrial Engineering and Engineering Management

2016 | conference-paper

The Impact of ISO 9001:2015 on ISO 22000 and Food Safety Management Systems (FSMS)

Quality-Access To Success

2016 | journal-article

The dyad partnership-credibility and the qualification of suppliers

2016 | other

The impact of iso 9001:2015 on iso 22000 and food safety management systems (FSMS)

Quality - Access to Success

2016 | journal-article

Graph theory approach to quantify uncertainty of performance measures

International Journal for Quality Research

2015 | journal-article

Implementation of a Lean Six Sigma Project in a Production Line

World Congress on Engineering, Wce 2015, Vol Ii

2015 | book-chapter

Implementation of a lean six sigma project in a production line

Lecture Notes in Engineering and Computer Science

2015 | conference-paper

Measuring and managing operational risk in industrial processes

FME Transactions

2015 | journal-article

Prioritizing quality problems in SMEs: A methodology

TQM Journal

2015 | journal-article

THE APPLICATION OF A FUZZY APPROACH TO THE ANALYSIS OF OSH PRACTITIONERS LEVEL OF RISK ACCEPTANCE

Proceedings of the Asme International Mechanical Engineering Congress and Exposition, 2014, Vol 14

2015 | journal-article

Uma metodologia de diagnóstico de problemas de qualidade em PME

Fundição

2015 | journal-article

Uncertainty characterization of performance measure: A fuzzy logic approach

Transactions on Engineering Technologies: World Congress on Engineering and Computer Science 2014

2015 | book

Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk,

2014 | other

Lean Six Sigma in internal logistics: A case study

IAENG Transactions on Engineering Sciences - Special Issue of the International MultiConference of Engineers and Computer Scientists, IMECS 2013 and World Congress on Engineering, WCE 2013

2014 | conference-paper

Lean Six Sigma in internal logistics: A case study

Iaeng Transactions on Engineering Sciences

2014 | journal-article

On the quantification of uncertainty of performance measures

Proceedings of 2100 Projects Association Joint Conferences

2014 | journal-article

The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance

ASME International Mechanical Engineering Congress and Exposition, Proceedings (IMECE)

2014 | conference-paper

Uncertainty assessment of performance indicators

2014 | other

Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement

Lecture Notes in Engineering and Computer Science

2014 | conference-paper

Avaliação da qualidade dos dados em medidas de desempenho na área de segurança e saúde no trabalho

2013 | other

Data Quality Assessment for Performance Measures in the area of Safety and Health at Work

Occupational Safety and Hygiene - Sho2013

2013 | journal-article

Data quality assessment for performance measures in the area of safety and health at work

Occupational Safety and Hygiene - Proceedings of the International Symposium on Occupational Safety and Hygiene, SHO 2013

2013 | conference-paper

Data quality assessment for performance measures in the area of safety and health at work

Occupational Safety and Hygiene

2013 | journal-article

On the Use of Quality Tools: A Case Study

World Congress on Engineering - Wce 2013, Vol I

2013 | journal-article

On the Use of Quality Tools: A Case Study

2013 | other

On the use of quality tools: A case study

Lecture Notes in Engineering and Computer Science

2013 | journal-article

Quantification of Uncertainty of Performance Measures Using Graph Theory

2013 | other

Resource constrained project scheduling with general precedence relations optimized with SAT

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

2013 | book

Uncertainty Components in Performance Measures

IAENG Transactions on Engineering Technologies - Special Issue of the World Congress on Engineering 2012

2013 | book-chapter

Uncertainty components in performance measures

Lecture Notes in Electrical Engineering

2013 | book

Using Project Six Sigma and Lean Concepts in Internal Logistics

World Congress on Engineering - Wce 2013, Vol I

2013 | journal-article

Using Project Six Sigma and Lean Concepts in Internal Logistics

2013 | other

Using project six sigma and lean concepts in internal logistics

Lecture Notes in Engineering and Computer Science

2013 | journal-article

Data Quality Assessment in Performance Measurement

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Diagnosis of Quality Problems in a Footwear SME

2012 | other

Diagnosis of quality problems in a footwear SME

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Using Six Sigma to improve complaints handling

2012 | other

Using six sigma to improve complaints handling

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Integrated Management Systems - SIG: A model for SMEs

Sho2011: International Symposium on Occupational Safety and Hygiene

2011 | book

Quality Improvement Practices Adopted by Industrial Companies in Portugal

World Congress on Engineering, Wce 2011, Vol I

2011 | book-chapter

Quality improvement practices adopted by industrial companies in Portugal

Proceedings of the World Congress on Engineering 2011, WCE 2011

2011 | journal-article

Sistema Integrado de Gestão – SIG: Um modelo para as PMEs

Colóquio Internacional de Segurança e Higiene Ocupacionais - SHO2011 (International Symposium on Occupational Health and Hygiene)

2011 | conference-paper

Application of the Six Sigma methodology in customer complaints management

in program and proceedings of the 21st Annual conference of the Production and Operations Management Society - POM 2010

2010 | conference-paper

Development of a performance measurement framework for SMEs

Total Quality Management & Business Excellence

2010 | journal-article

Fuzzy Performance Measures in a High Uncertainty Context

IX Congreso Galego de Estatística e Investigación de Operacións

2010 | conference-paper

Improvement of after-sales maintenance service using TPM principles

ESREL 2010 Annual Conference

2010 | conference-paper

Improvement of after-sales maintenance service using TPM principles

Reliability, Risk and Safety: Back to the Future

2010 | journal-article

The 8D methodology: An effective way to reduce recurrence of customer complaints?

WCE 2010 - World Congress on Engineering 2010

2010 | journal-article

New performance indicators for the Health and Safety domain: A benchmarking use perspective

Safety, Reliability and Risk Analysis: Theory, Methods and Applications - Proceedings of the Joint ESREL and SRA-Europe Conference

2009 | conference-paper

Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking

Colóquio Internacional sobre Segurança e Higiene Ocupacionais - SHO2008

2008 | conference-paper

O contributo das quatro matrizes do QFD para um sistema de melhoria contínua

33º Colóquio da Qualidade

2008 | conference-abstract

On the design of a sustainable performance measurement system (PMS) in a turbulent environment

First international conference on Business Sustainability

2008 | conference-paper

The continuous improvement process in practice

ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability

2008 | conference-paper

Performance Measures in English Small and Medium Enterprises: Survey Results

BENCHMARKING - AN INTERNATIONAL JOURNAL

2006 | journal-article

Performance measures in English small and medium enterprises: Survey results

Benchmarking

2006 | journal-article

Quality improvement through performance measurement in SMEs

11th World Congress for Total Quality Management

2006 | conference-paper

Performance measures and quality tools in Portuguese small and medium enterprises: Survey results

Total Quality Management and Business Excellence

2005 | journal-article

Locomoção em robótica autónoma : integração do desvio de obstáculos

1998 | dissertation-thesis

Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion

International Journal of Heat and Mass Transfer

2021 | journal-article

A decision-making model for the rework of defective products

International Journal of Quality and Reliability Management

2021 | journal-article

Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results

Advances in Transdisciplinary Engineering

2021 | conference-paper

A framework to improve training and development of workers' technical skills: Effects on operational performance during company relocation

Procedia Manufacturing

2020 | conference-paper

A proposed representative sampling methodology

Proceedings of the European Conference on Research Methods in Business and Management Studies

2020 | conference-paper

Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report

2020 International Conference on Decision Aid Sciences and Application, DASA 2020

2020 | conference-paper

Developing organisational learning through QC story

Total Quality Management and Business Excellence

2020 | journal-article

Framework to determine the quality cost and risk of alternative control plans in uncertain contexts

International Journal of Industrial Engineering : Theory Applications and Practice

2020 | journal-article

Industry practices on the rework of defective products: survey results

TQM Journal

2020 | journal-article

Performance indicators in the construction industry: A study with Portuguese companies

IOP Conference Series: Materials Science and Engineering

2020 | conference-paper

Productivity improvement of transmission electron microscopes - A case study

Procedia Manufacturing

2020 | conference-paper

Service quality factors in the construction sector: A literature review

IOP Conference Series: Materials Science and Engineering

2020 | conference-paper

Supplier pre-qualification method for the Portuguese construction industry

Procedia Manufacturing

2020 | conference-paper

Worker Location-Based Safety Performance Indicator

2020 | book-chapter

A dynamic programming model for designing a quality control plan in a manufacturing process

Procedia Manufacturing

2019 | conference-paper

Application of DOE for the Study of a Multiple Jet Impingement System

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

2019 | book

Global process effectiveness: When overall equipment effectiveness meets adherence to schedule

Procedia Manufacturing

2019 | conference-paper

Integrating quality costs and real time data to define quality control

Procedia Manufacturing

2019 | conference-paper

Quality control strategy based on quality cost models with uncertain parameters

Proceedings of International Conference on Computers and Industrial Engineering, CIE

2019 | conference-paper

Developing dashboards for SMEs to improve performance of productive equipment and processes

Journal of Industrial Information Integration

2018 | journal-article

Evolution of process capability in a manufacturing process

Journal of Management Analytics

2018 | journal-article

Implementing the balanced scorecard in excel for small and medium enterprises

IEEE International Conference on Industrial Engineering and Engineering Management

2018 | conference-paper

Key inefficiencies and improvement opportunities in the textile sector: A case study

Advances in Transdisciplinary Engineering

2018 | conference-paper

Knowledge management in a dynamic manufacturing context: A case study

Advances in Transdisciplinary Engineering

2018 | conference-paper

Multivariate statistical process control based on principal component analysis: Implementation of framework in R

2018 | book

Performance assessment system development based on performance prism in social services

IEEE International Conference on Industrial Engineering and Engineering Management

2018 | conference-paper

Use of analytic hierarchy process (AHP) to support the decision-making about destination of a batch of defective products with alternatives of rework and discard

Springer Proceedings in Mathematics and Statistics

2018 | conference-paper

Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company

Procedia Manufacturing

2017 | journal-article

Application of SPC and Quality Tools for Process Improvement

Procedia Manufacturing

2017 | journal-article

Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes

Procedia Manufacturing

2017 | journal-article

Performance prism applicability in the social service sector

Proceedings of International Conference on Computers and Industrial Engineering, CIE

2017 | conference-paper

A fuzzy logic approach in the definition of risk acceptance boundaries in occupational safety and health

ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering

2016 | journal-article

Gestão dos custos da qualidade em apoio à tomada de decisão

2016 | other

INITIAL LITERATURE REVIEW: ACHIEVING OPERATIONAL EXCELLENCE IN SMES THROUGH THE INTEGRATION BETWEEN CONTINUOUS IMPROVEMENT AND INNOVATION

Proceedings of the 3rd International Conference on Project Evaluation (Icopev 2016)

2016 | journal-article

Initial Literature Review: Achieving Operational Excellence In Smes Through The Integration Between Continuous Improvement And Innovation

2016 | other

Methodology for uncertainty characterization of performance measures

International Journal of Quality and Reliability Management

2016 | journal-article

On the Estimation of Hospital Beds Occupancy After Hip Surgery

2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem)

2016 | journal-article

On the estimation of hospital beds occupancy after hip surgery

IEEE International Conference on Industrial Engineering and Engineering Management

2016 | conference-paper

Statistical Process Control Automation in the Final Inspection Process: An Industrial Case Study

2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem)

2016 | journal-article

Statistical process control automation in the final inspection process: An industrial case study

IEEE International Conference on Industrial Engineering and Engineering Management

2016 | conference-paper

The Impact of ISO 9001:2015 on ISO 22000 and Food Safety Management Systems (FSMS)

Quality-Access To Success

2016 | journal-article

The dyad partnership-credibility and the qualification of suppliers

2016 | other

The impact of iso 9001:2015 on iso 22000 and food safety management systems (FSMS)

Quality - Access to Success

2016 | journal-article

Graph theory approach to quantify uncertainty of performance measures

International Journal for Quality Research

2015 | journal-article

Implementation of a Lean Six Sigma Project in a Production Line

World Congress on Engineering, Wce 2015, Vol Ii

2015 | book-chapter

Implementation of a lean six sigma project in a production line

Lecture Notes in Engineering and Computer Science

2015 | conference-paper

Measuring and managing operational risk in industrial processes

FME Transactions

2015 | journal-article

Prioritizing quality problems in SMEs: A methodology

TQM Journal

2015 | journal-article

THE APPLICATION OF A FUZZY APPROACH TO THE ANALYSIS OF OSH PRACTITIONERS LEVEL OF RISK ACCEPTANCE

Proceedings of the Asme International Mechanical Engineering Congress and Exposition, 2014, Vol 14

2015 | journal-article

Uma metodologia de diagnóstico de problemas de qualidade em PME

Fundição

2015 | journal-article

Uncertainty characterization of performance measure: A fuzzy logic approach

Transactions on Engineering Technologies: World Congress on Engineering and Computer Science 2014

2015 | book

Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk,

2014 | other

Lean Six Sigma in internal logistics: A case study

IAENG Transactions on Engineering Sciences - Special Issue of the International MultiConference of Engineers and Computer Scientists, IMECS 2013 and World Congress on Engineering, WCE 2013

2014 | conference-paper

Lean Six Sigma in internal logistics: A case study

Iaeng Transactions on Engineering Sciences

2014 | journal-article

On the quantification of uncertainty of performance measures

Proceedings of 2100 Projects Association Joint Conferences

2014 | journal-article

The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance

ASME International Mechanical Engineering Congress and Exposition, Proceedings (IMECE)

2014 | conference-paper

Uncertainty assessment of performance indicators

2014 | other

Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement

Lecture Notes in Engineering and Computer Science

2014 | conference-paper

Avaliação da qualidade dos dados em medidas de desempenho na área de segurança e saúde no trabalho

2013 | other

Data Quality Assessment for Performance Measures in the area of Safety and Health at Work

Occupational Safety and Hygiene - Sho2013

2013 | journal-article

Data quality assessment for performance measures in the area of safety and health at work

Occupational Safety and Hygiene - Proceedings of the International Symposium on Occupational Safety and Hygiene, SHO 2013

2013 | conference-paper

Data quality assessment for performance measures in the area of safety and health at work

Occupational Safety and Hygiene

2013 | journal-article

On the Use of Quality Tools: A Case Study

World Congress on Engineering - Wce 2013, Vol I

2013 | journal-article

On the Use of Quality Tools: A Case Study

2013 | other

On the use of quality tools: A case study

Lecture Notes in Engineering and Computer Science

2013 | journal-article

Quantification of Uncertainty of Performance Measures Using Graph Theory

2013 | other

Resource constrained project scheduling with general precedence relations optimized with SAT

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

2013 | book

Uncertainty Components in Performance Measures

IAENG Transactions on Engineering Technologies - Special Issue of the World Congress on Engineering 2012

2013 | book-chapter

Uncertainty components in performance measures

Lecture Notes in Electrical Engineering

2013 | book

Using Project Six Sigma and Lean Concepts in Internal Logistics

World Congress on Engineering - Wce 2013, Vol I

2013 | journal-article

Using Project Six Sigma and Lean Concepts in Internal Logistics

2013 | other

Using project six sigma and lean concepts in internal logistics

Lecture Notes in Engineering and Computer Science

2013 | journal-article

Data Quality Assessment in Performance Measurement

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Diagnosis of Quality Problems in a Footwear SME

2012 | other

Diagnosis of quality problems in a footwear SME

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Using Six Sigma to improve complaints handling

2012 | other

Using six sigma to improve complaints handling

Lecture Notes in Engineering and Computer Science

2012 | conference-paper

Integrated Management Systems - SIG: A model for SMEs

Sho2011: International Symposium on Occupational Safety and Hygiene

2011 | book

Quality Improvement Practices Adopted by Industrial Companies in Portugal

World Congress on Engineering, Wce 2011, Vol I

2011 | book-chapter

Quality improvement practices adopted by industrial companies in Portugal

Proceedings of the World Congress on Engineering 2011, WCE 2011

2011 | journal-article

Sistema Integrado de Gestão – SIG: Um modelo para as PMEs

Colóquio Internacional de Segurança e Higiene Ocupacionais - SHO2011 (International Symposium on Occupational Health and Hygiene)

2011 | conference-paper

Application of the Six Sigma methodology in customer complaints management

in program and proceedings of the 21st Annual conference of the Production and Operations Management Society - POM 2010

2010 | conference-paper

Development of a performance measurement framework for SMEs

Total Quality Management & Business Excellence

2010 | journal-article

Fuzzy Performance Measures in a High Uncertainty Context

IX Congreso Galego de Estatística e Investigación de Operacións

2010 | conference-paper

Improvement of after-sales maintenance service using TPM principles

ESREL 2010 Annual Conference

2010 | conference-paper

Improvement of after-sales maintenance service using TPM principles

Reliability, Risk and Safety: Back to the Future

2010 | journal-article

The 8D methodology: An effective way to reduce recurrence of customer complaints?

WCE 2010 - World Congress on Engineering 2010

2010 | journal-article

New performance indicators for the Health and Safety domain: A benchmarking use perspective

Safety, Reliability and Risk Analysis: Theory, Methods and Applications - Proceedings of the Joint ESREL and SRA-Europe Conference

2009 | conference-paper

Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking

Colóquio Internacional sobre Segurança e Higiene Ocupacionais - SHO2008

2008 | conference-paper

O contributo das quatro matrizes do QFD para um sistema de melhoria contínua

33º Colóquio da Qualidade

2008 | conference-abstract

On the design of a sustainable performance measurement system (PMS) in a turbulent environment

First international conference on Business Sustainability

2008 | conference-paper

The continuous improvement process in practice

ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability

2008 | conference-paper

Performance Measures in English Small and Medium Enterprises: Survey Results

BENCHMARKING - AN INTERNATIONAL JOURNAL

2006 | journal-article

Performance measures in English small and medium enterprises: Survey results

Benchmarking

2006 | journal-article

Quality improvement through performance measurement in SMEs

11th World Congress for Total Quality Management

2006 | conference-paper

Performance measures and quality tools in Portuguese small and medium enterprises: Survey results

Total Quality Management and Business Excellence

2005 | journal-article

Locomoção em robótica autónoma : integração do desvio de obstáculos

1998 | dissertation-thesis