Algoritmi | User | Sérgio Dinis Teixeira Sousa
Sérgio Dinis Teixeira Sousa
Sérgio Dinis Teixeira Sousa
At Algoritmi
Senior Researcher with PhD
Member of the IEM R&D Group
Academic Degree
PhD
Current Position
Assistant Professor at Escola de Engenharia da Universidade do Minho
Personal Webpage
http://pessoais.dps.uminho.pt/sds/Personal Email
sds@dps.uminho.ptOrcid
0000-0002-3631-6440Researcher ID
B-6431-2009Ciência ID
A41E-A26D-1B1DGoogle Scholar
h-index
14Publications
72Editorial
0Citations
0Q1 / Q2
23About Me 
Sérgio Sousa (PhD) is Assistant Professor with Tenure of Department of Production and Systems, and is integrated member in the Industrial Engineering and Management (IEM) Research Line at Centro Algoritmi, University of Minho. His research interests are Total Quality Management (TQM) and Performance Measurement Systems. Webpage: http://pessoais.dps.uminho.pt/sds/ He has received many scientific awards (e.g. Best Paper of The 49th International Conference on Computers & Industrial Engineering, Beijing, China, 2019; The Outstanding Paper (best paper of 2016 in The TQM Journal) of the 2016 Emerald Literati Network Awards for Excellence; Certificate of Merit for The International Conference on Systems Engineering and Engineering Management 2014 of the World Congress on Engineering and Computer Science 2014; Highly Commended Award by the Emerald Literati Network for Excellence, in Managing Quality (Benchmarking: An International Journal). He is co-author of more than 80 indexed (e.g. WoS, SCOPUS) publications in peer-reviewed journals (e.g. International Journal of Quality & Reliability Management, The TQM Journal, Total Quality Management & Business Excellence, Journal of Industrial Information Integration, ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering, Benchmarking: An International Journal, Journal of Management Analytics, International Journal of Heat and Mass Transfer, IJAMT) and international Conferences. He has more than 1500 Google Scholar citations, and more than 550 Scopus citations (Scopus h-index = 14). He has coordinated the creation of a Master course in Quality Engineering and Management and was the Course Director during the first four editions. He has successfully concluded the supervision of three PhD candidates and more than 50 MSc students, He also participates in research projects. He his member of scientific committees of several international conferences (e.g. International Conference on Quality Engineering and Management!), and scientific reviewer of several international journals (e.g. Benchmarking: an International Journal; The TQM Journal; Business Process Management Journal; International Journal of Production Research; WORK: A Journal of Prevention, Assessment, and Rehabilitation; Management Research News; Journal of Innovation Management; FME Transactions). He is Member of the External Assessment Commission of the (Portuguese) Agency for Assessment and Accreditation of Higher Education (A3ES) in the area of Quality, Environment and Safety, and Member of the Scientific Final Reports’ Assessment Commission of the Systems Engineering area (SEN) – FCT.
Publications (93)
Adaptation of the QRQC Methodology to a Manual Intensive Industry
International Conference on Quality Engineering and Management
2024 | conference-paper
Assessment of Alternative Quality Control Plans in Dynamic Contexts: A Simulation Approach
Lecture Notes in Mechanical Engineering
2024 | conference-paper
Contribution to Reduce Type II Error at the End-of-Line Inspection at an Automotive Industry Supplier
International Conference on Quality Engineering and Management
2024 | conference-paper
Dashboard Development for the Quality Department of a Company from the Automotive Industry
2024 | book-chapter
Inspection Planning Improvement Framework Based on the PDCA Cycle
2024 | book-chapter
Quality costs and Industry 4.0: inspection strategy modelling and reviewing
International Journal of Advanced Manufacturing Technology
2024 | journal-article
IMPACT OF ORDER SIZE ON QUALITY COST OF 100% INSPECTION: A Simulation Approach
International Conference on Production Economics and Project Evaluation (icopev)
2023 | journal-article
Implementation of a Quality Cost Management Model: Case Study from the Textile Industry Sector
IFIP Advances in Information and Communication Technology
2023 | conference-paper
Quality Control in Remanufacturing: Distinguishing Features and Techniques
Lecture Notes in Mechanical Engineering
2023 | journal-article
USING COST OF QUALITY TO SELECT ALTERNATIVE SUPPLIERS AND DETERMINE INCOMING INSPECTION IN DYNAMIC CONTEXTS
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2023 | conference-paper
Wastes Identification Through Kaizen Events: A Case Study in the Automotive Sector
Lecture Notes in Mechanical Engineering
2023 | conference-paper
Assessing a customer complaint indicator: a case study in the automotive sector
International Conference on Quality Engineering and Management
2022 | conference-paper
Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of using a Simulation Approach
IEEE International Conference on Industrial Engineering and Engineering Management
2022 | conference-paper
A decision-making model for the rework of defective products
International Journal of Quality and Reliability Management
2021 | journal-article
Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results
Advances in Transdisciplinary Engineering
2021 | conference-paper
Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion
International Journal of Heat and Mass Transfer
2021 | journal-article
Inspection and Repair Cost Modeling Granularity: A Pragmatic Approach
2021 International Conference on Decision Aid Sciences and Application, DASA 2021
2021 | conference-paper
A framework to improve training and development of workers' technical skills: Effects on operational performance during company relocation
Procedia Manufacturing
2020 | conference-paper
A proposed representative sampling methodology
Proceedings of the European Conference on Research Methods in Business and Management Studies
2020 | conference-paper
Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report
2020 International Conference on Decision Aid Sciences and Application, DASA 2020
2020 | conference-paper
Developing organisational learning through QC story
Total Quality Management and Business Excellence
2020 | journal-article
Framework to determine the quality cost and risk of alternative control plans in uncertain contexts
International Journal of Industrial Engineering : Theory Applications and Practice
2020 | journal-article
Industry practices on the rework of defective products: survey results
TQM Journal
2020 | journal-article
Performance indicators in the construction industry: A study with Portuguese companies
IOP Conference Series: Materials Science and Engineering
2020 | conference-paper
Productivity improvement of transmission electron microscopes - A case study
Procedia Manufacturing
2020 | conference-paper
Service quality factors in the construction sector: A literature review
IOP Conference Series: Materials Science and Engineering
2020 | conference-paper
Supplier pre-qualification method for the Portuguese construction industry
Procedia Manufacturing
2020 | conference-paper
Worker Location-Based Safety Performance Indicator
Studies in Systems, Decision and Control
2020 | book-chapter
A dynamic programming model for designing a quality control plan in a manufacturing process
Procedia Manufacturing
2019 | conference-paper
Application of DOE for the Study of a Multiple Jet Impingement System
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2019 | conference-paper
Global process effectiveness: When overall equipment effectiveness meets adherence to schedule
Procedia Manufacturing
2019 | conference-paper
Integrating quality costs and real time data to define quality control
Procedia Manufacturing
2019 | conference-paper
Quality control strategy based on quality cost models with uncertain parameters
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2019 | conference-paper
Developing dashboards for SMEs to improve performance of productive equipment and processes
Journal of Industrial Information Integration
2018 | journal-article
Evolution of process capability in a manufacturing process
Journal of Management Analytics
2018 | journal-article
Key inefficiencies and improvement opportunities in the textile sector: A case study
Advances in Transdisciplinary Engineering
2018 | conference-paper
Knowledge management in a dynamic manufacturing context: A case study
Advances in Transdisciplinary Engineering
2018 | conference-paper
Multivariate statistical process control based on principal component analysis: Implementation of framework in R
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2018 | book
Use of analytic hierarchy process (AHP) to support the decision-making about destination of a batch of defective products with alternatives of rework and discard
Springer Proceedings in Mathematics and Statistics
2018 | conference-paper
Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company
Procedia Manufacturing
2017 | conference-paper
Application of SPC and Quality Tools for Process Improvement
Procedia Manufacturing
2017 | conference-paper
Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes
Procedia Manufacturing
2017 | conference-paper
Implementing the balanced scorecard in excel for small and medium enterprises
IEEE International Conference on Industrial Engineering and Engineering Management
2017 | conference-paper
Performance assessment system development based on performance prism in social services
IEEE International Conference on Industrial Engineering and Engineering Management
2017 | conference-paper
Performance prism applicability in the social service sector
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2017 | conference-paper
A fuzzy logic approach in the definition of risk acceptance boundaries in occupational safety and health
ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering
2016 | journal-article
Gestão dos custos da qualidade em apoio à tomada de decisão
2016 | other
INITIAL LITERATURE REVIEW: ACHIEVING OPERATIONAL EXCELLENCE IN SMES THROUGH THE INTEGRATION BETWEEN CONTINUOUS IMPROVEMENT AND INNOVATION
Proceedings of the 3rd International Conference on Project Evaluation (Icopev 2016)
2016 | journal-article
Lean Six Sigma Project for Productivity Enhancement
Transactions on Engineering Technologies
2016 | journal-article
Methodology for uncertainty characterization of performance measures
International Journal of Quality and Reliability Management
2016 | journal-article
On the estimation of hospital beds occupancy after hip surgery
IEEE International Conference on Industrial Engineering and Engineering Management
2016 | conference-paper
Statistical process control automation in the final inspection process: An industrial case study
IEEE International Conference on Industrial Engineering and Engineering Management
2016 | conference-paper
The dyad partnership-credibility and the qualification of suppliers
2016 | other
The impact of iso 9001:2015 on iso 22000 and food safety management systems (FSMS)
Quality - Access to Success
2016 | journal-article
Graph theory approach to quantify uncertainty of performance measures
International Journal for Quality Research
2015 | journal-article
Implementation of a lean six sigma project in a production line
Lecture Notes in Engineering and Computer Science
2015 | conference-paper
Measuring and managing operational risk in industrial processes
FME Transactions
2015 | journal-article
Prioritizing quality problems in SMEs: A methodology
TQM Journal
2015 | journal-article
Uma metodologia de diagnóstico de problemas de qualidade em PME
Fundição
2015 | journal-article
Uncertainty characterization of performance measure: A fuzzy logic approach
Transactions on Engineering Technologies: World Congress on Engineering and Computer Science 2014
2015 | book-chapter
Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk,
2014 | other
Lean Six Sigma in internal logistics: A case study
IAENG Transactions on Engineering Sciences - Special Issue of the International MultiConference of Engineers and Computer Scientists, IMECS 2013 and World Congress on Engineering, WCE 2013
2014 | conference-paper
On the quantification of uncertainty of performance measures
Proceedings of 2100 Projects Association Joint Conferences
2014 | journal-article
The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance
ASME International Mechanical Engineering Congress and Exposition, Proceedings (IMECE)
2014 | conference-paper
Uncertainty assessment of performance indicators
2014 | other
Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement
Lecture Notes in Engineering and Computer Science
2014 | conference-paper
Avaliação da qualidade dos dados em medidas de desempenho na área de segurança e saúde no trabalho
2013 | other
Data quality assessment for performance measures in the area of safety and health at work
Occupational Safety and Hygiene - Proceedings of the International Symposium on Occupational Safety and Hygiene, SHO 2013
2013 | conference-paper
On the use of quality tools: A case study
Lecture Notes in Engineering and Computer Science
2013 | journal-article
Quantification of Uncertainty of Performance Measures Using Graph Theory
2013 | other
Resource constrained project scheduling with general precedence relations optimized with SAT
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2013 | conference-paper
Uncertainty components in performance measures
Lecture Notes in Electrical Engineering
2013 | conference-paper
Using project six sigma and lean concepts in internal logistics
Lecture Notes in Engineering and Computer Science
2013 | journal-article
Data Quality Assessment in Performance Measurement
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Diagnosis of quality problems in a footwear SME
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Using six sigma to improve complaints handling
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Integrated Management Systems - SIG: A model for SMEs
Sho2011: International Symposium on Occupational Safety and Hygiene
2011 | book
Quality improvement practices adopted by industrial companies in Portugal
Proceedings of the World Congress on Engineering 2011, WCE 2011
2011 | journal-article
Sistema Integrado de Gestão SIG: Um modelo para as PMEs
Colóquio Internacional de Segurança e Higiene Ocupacionais - SHO2011 (International Symposium on Occupational Health and Hygiene)
2011 | conference-paper
Application of the Six Sigma methodology in customer complaints management
in program and proceedings of the 21st Annual conference of the Production and Operations Management Society - POM 2010
2010 | conference-paper
Development of a performance measurement framework for SMEs
Total Quality Management & Business Excellence
2010 | journal-article
Fuzzy Performance Measures in a High Uncertainty Context
IX Congreso Galego de Estatística e Investigación de Operacións
2010 | conference-paper
Improvement of after-sales maintenance service using TPM principles
Reliability, Risk and Safety: Back to the Future
2010 | journal-article
The 8D methodology: An effective way to reduce recurrence of customer complaints?
WCE 2010 - World Congress on Engineering 2010
2010 | journal-article
New performance indicators for the Health and Safety domain: A benchmarking use perspective
Safety, Reliability and Risk Analysis: Theory, Methods and Applications - Proceedings of the Joint ESREL and SRA-Europe Conference
2009 | conference-paper
Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking
Colóquio Internacional sobre Segurança e Higiene Ocupacionais - SHO2008
2008 | conference-paper
O contributo das quatro matrizes do QFD para um sistema de melhoria contínua
33º Colóquio da Qualidade
2008 | conference-abstract
On the design of a sustainable performance measurement system (PMS) in a turbulent environment
First international conference on Business Sustainability
2008 | conference-paper
The continuous improvement process in practice
ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability
2008 | conference-paper
Performance measures in English small and medium enterprises: Survey results
Benchmarking
2006 | journal-article
Quality improvement through performance measurement in SMEs
11th World Congress for Total Quality Management
2006 | conference-paper
Performance measures and quality tools in Portuguese small and medium enterprises: Survey results
Total Quality Management and Business Excellence
2005 | journal-article
Locomoção em robótica autónoma : integração do desvio de obstáculos
1998 | dissertation-thesis
History
| Init | End | Change | Value |
|---|
Adaptation of the QRQC Methodology to a Manual Intensive Industry
International Conference on Quality Engineering and Management
2024 | conference-paper
Assessment of Alternative Quality Control Plans in Dynamic Contexts: A Simulation Approach
Lecture Notes in Mechanical Engineering
2024 | conference-paper
Contribution to Reduce Type II Error at the End-of-Line Inspection at an Automotive Industry Supplier
International Conference on Quality Engineering and Management
2024 | conference-paper
Dashboard Development for the Quality Department of a Company from the Automotive Industry
2024 | book-chapter
Inspection Planning Improvement Framework Based on the PDCA Cycle
2024 | book-chapter
Quality costs and Industry 4.0: inspection strategy modelling and reviewing
International Journal of Advanced Manufacturing Technology
2024 | journal-article
IMPACT OF ORDER SIZE ON QUALITY COST OF 100% INSPECTION: A Simulation Approach
International Conference on Production Economics and Project Evaluation (icopev)
2023 | journal-article
Implementation of a Quality Cost Management Model: Case Study from the Textile Industry Sector
IFIP Advances in Information and Communication Technology
2023 | conference-paper
Quality Control in Remanufacturing: Distinguishing Features and Techniques
Lecture Notes in Mechanical Engineering
2023 | journal-article
USING COST OF QUALITY TO SELECT ALTERNATIVE SUPPLIERS AND DETERMINE INCOMING INSPECTION IN DYNAMIC CONTEXTS
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2023 | conference-paper
Wastes Identification Through Kaizen Events: A Case Study in the Automotive Sector
Lecture Notes in Mechanical Engineering
2023 | conference-paper
Assessing a customer complaint indicator: a case study in the automotive sector
International Conference on Quality Engineering and Management
2022 | conference-paper
Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of using a Simulation Approach
IEEE International Conference on Industrial Engineering and Engineering Management
2022 | conference-paper
A decision-making model for the rework of defective products
International Journal of Quality and Reliability Management
2021 | journal-article
Adaptation mechanisms and service quality dimensions in dynamic and turbulent environments: Empirical results
Advances in Transdisciplinary Engineering
2021 | conference-paper
Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion
International Journal of Heat and Mass Transfer
2021 | journal-article
Inspection and Repair Cost Modeling Granularity: A Pragmatic Approach
2021 International Conference on Decision Aid Sciences and Application, DASA 2021
2021 | conference-paper
A framework to improve training and development of workers' technical skills: Effects on operational performance during company relocation
Procedia Manufacturing
2020 | conference-paper
A proposed representative sampling methodology
Proceedings of the European Conference on Research Methods in Business and Management Studies
2020 | conference-paper
Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report
2020 International Conference on Decision Aid Sciences and Application, DASA 2020
2020 | conference-paper
Developing organisational learning through QC story
Total Quality Management and Business Excellence
2020 | journal-article
Framework to determine the quality cost and risk of alternative control plans in uncertain contexts
International Journal of Industrial Engineering : Theory Applications and Practice
2020 | journal-article
Industry practices on the rework of defective products: survey results
TQM Journal
2020 | journal-article
Performance indicators in the construction industry: A study with Portuguese companies
IOP Conference Series: Materials Science and Engineering
2020 | conference-paper
Productivity improvement of transmission electron microscopes - A case study
Procedia Manufacturing
2020 | conference-paper
Service quality factors in the construction sector: A literature review
IOP Conference Series: Materials Science and Engineering
2020 | conference-paper
Supplier pre-qualification method for the Portuguese construction industry
Procedia Manufacturing
2020 | conference-paper
Worker Location-Based Safety Performance Indicator
Studies in Systems, Decision and Control
2020 | book-chapter
A dynamic programming model for designing a quality control plan in a manufacturing process
Procedia Manufacturing
2019 | conference-paper
Application of DOE for the Study of a Multiple Jet Impingement System
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2019 | conference-paper
Global process effectiveness: When overall equipment effectiveness meets adherence to schedule
Procedia Manufacturing
2019 | conference-paper
Integrating quality costs and real time data to define quality control
Procedia Manufacturing
2019 | conference-paper
Quality control strategy based on quality cost models with uncertain parameters
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2019 | conference-paper
Developing dashboards for SMEs to improve performance of productive equipment and processes
Journal of Industrial Information Integration
2018 | journal-article
Evolution of process capability in a manufacturing process
Journal of Management Analytics
2018 | journal-article
Key inefficiencies and improvement opportunities in the textile sector: A case study
Advances in Transdisciplinary Engineering
2018 | conference-paper
Knowledge management in a dynamic manufacturing context: A case study
Advances in Transdisciplinary Engineering
2018 | conference-paper
Multivariate statistical process control based on principal component analysis: Implementation of framework in R
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2018 | book
Use of analytic hierarchy process (AHP) to support the decision-making about destination of a batch of defective products with alternatives of rework and discard
Springer Proceedings in Mathematics and Statistics
2018 | conference-paper
Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company
Procedia Manufacturing
2017 | conference-paper
Application of SPC and Quality Tools for Process Improvement
Procedia Manufacturing
2017 | conference-paper
Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes
Procedia Manufacturing
2017 | conference-paper
Implementing the balanced scorecard in excel for small and medium enterprises
IEEE International Conference on Industrial Engineering and Engineering Management
2017 | conference-paper
Performance assessment system development based on performance prism in social services
IEEE International Conference on Industrial Engineering and Engineering Management
2017 | conference-paper
Performance prism applicability in the social service sector
Proceedings of International Conference on Computers and Industrial Engineering, CIE
2017 | conference-paper
A fuzzy logic approach in the definition of risk acceptance boundaries in occupational safety and health
ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering
2016 | journal-article
Gestão dos custos da qualidade em apoio à tomada de decisão
2016 | other
INITIAL LITERATURE REVIEW: ACHIEVING OPERATIONAL EXCELLENCE IN SMES THROUGH THE INTEGRATION BETWEEN CONTINUOUS IMPROVEMENT AND INNOVATION
Proceedings of the 3rd International Conference on Project Evaluation (Icopev 2016)
2016 | journal-article
Lean Six Sigma Project for Productivity Enhancement
Transactions on Engineering Technologies
2016 | journal-article
Methodology for uncertainty characterization of performance measures
International Journal of Quality and Reliability Management
2016 | journal-article
On the estimation of hospital beds occupancy after hip surgery
IEEE International Conference on Industrial Engineering and Engineering Management
2016 | conference-paper
Statistical process control automation in the final inspection process: An industrial case study
IEEE International Conference on Industrial Engineering and Engineering Management
2016 | conference-paper
The dyad partnership-credibility and the qualification of suppliers
2016 | other
The impact of iso 9001:2015 on iso 22000 and food safety management systems (FSMS)
Quality - Access to Success
2016 | journal-article
Graph theory approach to quantify uncertainty of performance measures
International Journal for Quality Research
2015 | journal-article
Implementation of a lean six sigma project in a production line
Lecture Notes in Engineering and Computer Science
2015 | conference-paper
Measuring and managing operational risk in industrial processes
FME Transactions
2015 | journal-article
Prioritizing quality problems in SMEs: A methodology
TQM Journal
2015 | journal-article
Uma metodologia de diagnóstico de problemas de qualidade em PME
Fundição
2015 | journal-article
Uncertainty characterization of performance measure: A fuzzy logic approach
Transactions on Engineering Technologies: World Congress on Engineering and Computer Science 2014
2015 | book-chapter
Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk,
2014 | other
Lean Six Sigma in internal logistics: A case study
IAENG Transactions on Engineering Sciences - Special Issue of the International MultiConference of Engineers and Computer Scientists, IMECS 2013 and World Congress on Engineering, WCE 2013
2014 | conference-paper
On the quantification of uncertainty of performance measures
Proceedings of 2100 Projects Association Joint Conferences
2014 | journal-article
The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance
ASME International Mechanical Engineering Congress and Exposition, Proceedings (IMECE)
2014 | conference-paper
Uncertainty assessment of performance indicators
2014 | other
Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement
Lecture Notes in Engineering and Computer Science
2014 | conference-paper
Avaliação da qualidade dos dados em medidas de desempenho na área de segurança e saúde no trabalho
2013 | other
Data quality assessment for performance measures in the area of safety and health at work
Occupational Safety and Hygiene - Proceedings of the International Symposium on Occupational Safety and Hygiene, SHO 2013
2013 | conference-paper
On the use of quality tools: A case study
Lecture Notes in Engineering and Computer Science
2013 | journal-article
Quantification of Uncertainty of Performance Measures Using Graph Theory
2013 | other
Resource constrained project scheduling with general precedence relations optimized with SAT
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
2013 | conference-paper
Uncertainty components in performance measures
Lecture Notes in Electrical Engineering
2013 | conference-paper
Using project six sigma and lean concepts in internal logistics
Lecture Notes in Engineering and Computer Science
2013 | journal-article
Data Quality Assessment in Performance Measurement
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Diagnosis of quality problems in a footwear SME
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Using six sigma to improve complaints handling
Lecture Notes in Engineering and Computer Science
2012 | conference-paper
Integrated Management Systems - SIG: A model for SMEs
Sho2011: International Symposium on Occupational Safety and Hygiene
2011 | book
Quality improvement practices adopted by industrial companies in Portugal
Proceedings of the World Congress on Engineering 2011, WCE 2011
2011 | journal-article
Sistema Integrado de Gestão SIG: Um modelo para as PMEs
Colóquio Internacional de Segurança e Higiene Ocupacionais - SHO2011 (International Symposium on Occupational Health and Hygiene)
2011 | conference-paper
Application of the Six Sigma methodology in customer complaints management
in program and proceedings of the 21st Annual conference of the Production and Operations Management Society - POM 2010
2010 | conference-paper
Development of a performance measurement framework for SMEs
Total Quality Management & Business Excellence
2010 | journal-article
Fuzzy Performance Measures in a High Uncertainty Context
IX Congreso Galego de Estatística e Investigación de Operacións
2010 | conference-paper
Improvement of after-sales maintenance service using TPM principles
Reliability, Risk and Safety: Back to the Future
2010 | journal-article
The 8D methodology: An effective way to reduce recurrence of customer complaints?
WCE 2010 - World Congress on Engineering 2010
2010 | journal-article
New performance indicators for the Health and Safety domain: A benchmarking use perspective
Safety, Reliability and Risk Analysis: Theory, Methods and Applications - Proceedings of the Joint ESREL and SRA-Europe Conference
2009 | conference-paper
Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking
Colóquio Internacional sobre Segurança e Higiene Ocupacionais - SHO2008
2008 | conference-paper
O contributo das quatro matrizes do QFD para um sistema de melhoria contínua
33º Colóquio da Qualidade
2008 | conference-abstract
On the design of a sustainable performance measurement system (PMS) in a turbulent environment
First international conference on Business Sustainability
2008 | conference-paper
The continuous improvement process in practice
ICQR 2007 - Proceedings of the 5th International Conference on Quality and Reliability
2008 | conference-paper
Performance measures in English small and medium enterprises: Survey results
Benchmarking
2006 | journal-article
Quality improvement through performance measurement in SMEs
11th World Congress for Total Quality Management
2006 | conference-paper
Performance measures and quality tools in Portuguese small and medium enterprises: Survey results
Total Quality Management and Business Excellence
2005 | journal-article
Locomoção em robótica autónoma : integração do desvio de obstáculos
1998 | dissertation-thesis
| Start | End | Term | Value | |
|---|---|---|---|---|
