Processes improvement applying Lean Office tools in a logistic department of a car multimedia components company

By Monteiro, J.; Alves, A.C.; Carvalho, M.D.S.

Procedia Manufacturing



Companies that implemented Lean Production in shop-floor operations continuously search for new improvements opportunities. Indirect or support areas such as logistic departments has a lot of such opportunities. This was the case of the company of the study presented in this paper. Thus, this paper presents some results of a project that explored the improvement opportunities of a raw materials management of a Logistics department by application of Lean Office tools. This department is responsible for the management of raw materials, track and report of key functional metrics to improve logistic effectiveness. In spite of well organized, when looked through a Lean lens some opportunities emerged as many wastes were identified, namely, lack of information integration and visibility and, consequently, low data processing efficiency. To eliminate such wastes, some tools were applied such as 5S, Poka-Yoke mechanisms, Standard Work and Visual Management. The results were very satisfactory being some of them: greater transparency of the processes, better definition of priorities in the tasks to be performed and better organization and work time management.


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