By Pereira, C.; Ferreira, C.; Amaral, L.
Lecture Notes in Business Information Processing
One of the most common dilemmas faced today by organizations and their leaders is how to guarantee value from the high level IT investments, i.e. how organizations ensure expected benefits from this growth in IT investments. A superior understanding of how to deliver value to the business from IT initiatives is critical. Value should not be view only as a financial return, but also as other strategic factors that affect the business. This paper adopts a resource-based theory perspective to identify and propose a set of competences, resources, and practices, which contribute to develop and conceptualize an IT Value Management Capability Model, with an oriented practical perspective to existing IT Value Management professional frameworks, namely; COBIT 5 and Val IT 2.0. Based on literature findings, our model supports managers on developing resources, practices, and competences that contribute to business value and competitive advantage.