By Novais, P.; Costa, R.; Carneiro, D.; Machado, J.; Lima, L.; Neves, J.
IFIP International Federation for Information Processing
Collaborative Work plays an important role in today’s organizations and normally in areas where decisions must be made. However, any decision that involves a collective or group of decision makers is, by itself, complex. In this work we present the VirtualECare project, built in terms of an intelligent multi- agent system able to monitor, interact and serve its customers, which are, nor- mally, in need of care services, and assisted with tools based on open standards, like OSGi an R-OSGi.