Technologies (2014-2019) and President of the Portuguese Association for Information Systems. Isabel Ramos is past President of the Portuguese Chapter of the Association for Information Systems and President of the Portuguese Association for Information Systems. She is the elected Chair of the Technical Committee 8 (Information Systems) of IFIP – International Federation for Information Systems, as well as the Portuguese representative. She iwas member of the AIS Communications Committee and the AIS LEO award Committee. She was awarded the IFIP Outstanding Service Award and IFIP Silver Core Award. She is the University of Minho contact at the European Research Centre for Information Systems (ercis.org) working on the themes of Digital Transformation in SMEs.Isabel Ramos coordinated the research group Information Systems and Technologies for the Transformation of Organizations and Society (ISTTOS) from 2008-2015 and the Thematic Research Stream Resilience and Agility of Organizations of the Algoritmi centre of the University of Minho. She has co-chaired several important conferences of which stands out the European Conference on Information Systems 2017 that received about 950 submissions. She advises several PhD and Master dissertations in the areas of Knowledge and Innovation Management and IST for Organizational Resilience. She is the principal researcher in several projects in partnership with Portuguese companies and governmental agencies as well as in European funded projects. She is co-author / co-editor of 9 books and more than 150 scientific and technical papers.